Add expected salary to your profile for insightsPart time (3 days a week) potential to increase to 4 daysHours of work: 830am until 5pm (Monday, Wednesday and Fridays)Location: 3 Princes Way, DrouinAward: Above award wagesReports to: Practice ManagerResponsibilities:Greeting patients on phone and at reception, attending to questions promptly and professionally.Booking appointments, processing incoming/outgoing mail.Ensuring consultation billing for specialists is processed and daily balancing is completed.Monitor, stock, and order stationery and clinical supplies.Waitlist management for surgical/endoscopic procedures, including liaison with hospitals, assistants, and anaesthetists as required.Manage recall system and liaise with patients and Specialists.Liaise with Private health funds as required.Attributes:Strong work ethic, attitude, and professionalism consistent with the values of the Gippsland Specialist Group.Outstanding level of customer service while providing a calm, friendly, and professional atmosphere for team members and patients.Experience using medical software (Genie – highly desirable).Professional presentation, written and verbal communication skills.Excellent organisational skills, outstanding work ethic, and punctuality.Outstanding interpersonal, team member, and communication capabilities.Capacity to perform well in a busy, dynamic environment.About Us:Gippsland Specialist Group is a local medical practice located in Drouin.
Our Specialists include Gastroenterologists, General/Breast Surgeon, Neurosurgeon, Medical Oncologist, Urologist, and Dietitian.
Our team provides specialist care for patients across Gippsland and performs procedures in Latrobe Regional Hospital, West Gippsland Healthcare Group, Maryvale Private Hospital, Neerim South District Hospital, and Gippsland Southern Health Service Hospital.We are seeking a Medical Secretary to become part of our dynamic team.
This role will report to and support our Practice Manager and Specialists.Knowledge, Skills, and Experience:Experience with medical software (Genie desirable).Working knowledge of Medicare/Private Health insurance.Experience in bookings and waitlist management (desirable).High level of literacy with attention to detail.Understanding of medical terminology (desirable).Minimum two (2) years experience desirable (Specialist Practice experience highly regarded).Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a medical secretary?Do you have customer service experience?
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