Are you an Allied Health professional looking to take your career in a new direction? Come join us as a Case Manager and make a difference in the lives of injured workers in the hospitality industry! Your role will be to provide support and guidance to those who have suffered from physical or psychological injuries, helping them recover and return to work.
We provide full training, so no previous experience in case management is required - although experience in allied health or rehabilitation support would be highly advantageous.
THE ROLE
This is an exciting opportunity for an allied health professional to work with EML’s only Specialised Insurance business, Hospitality Industry Insurance. We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. This unique portfolio provides a rewarding and challenging opportunity in the NSW Workers Compensation Scheme.
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process. This may include determining the claim liability, managing treatment, processing payments, attending case conferences and implementing recovery and return to work outcomes. Your empathetic and supportive approach will help injured workers navigate the recovery journey with confidence.
In our supportive environment, you'll have ample opportunities for career progression and growth.
This will be a permanent, full-time position based in the Sydney office, with flexibility to work from home once fully trained.
ABOUT YOU
1. Experience in allied health, rehabilitation or disability support (such as case management) will be highly advantageous but not essential
2. You will be comfortable having difficult conversations, in a supportive and empathetic manner
3. Ability to work well within a team and thrive in a fast-paced environment
4. Proactive, self-motivated and can think creatively when engaging with stakeholders
5. Resilient and ability to work well under pressure
6. Passionate about our purpose of helping people get their lives back
WHAT WE OFFER
EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. Joining us means becoming part of a passionate team that's dedicated to excellence and high performance.
EML provides career opportunities and great employee benefits, including :
7. A diverse and collaborative team culture like no other
8. Flexibility to work from home to support work/life balance
9. A corporate wellbeing program with discounted health insurance and gym membership
10. Generous discounts from over 350 retailers through our RewardsHub program
11. Comprehensive learning and development opportunities to help you reach your full potential
12. Access to support and counselling services with work or personal matters, through our Employee Assistance Program
13. Companywide events to stay connected and celebrate success
14. Entitlement to annual company incentive scheme + salary reviews
15. Up to 16 weeks paid parental leave, plus super
At EML, we value our people and invest in their professional development. If you’re looking for a fulfilling and rewarding career, apply now.