**Dynamic Leader Opportunity**
We are seeking an experienced and motivated State Service Manager to oversee our Queensland operations.
In this pivotal role, you'll lead a high-performing team, develop innovative strategies, and ensure customers consistently receive top-tier service.
This is an exciting opportunity to make a significant impact, grow your career, and be part of a forward-thinking, customer-focused company.
Key Responsibilities:
* Manage, motivate, and develop a team of technicians, service advisors, and other staff.
* Develop and implement strategies to drive operational excellence and deliver exceptional customer service.
* Ensure compliance with industry standards and regulations.
* Collaborate with cross-functional teams to achieve business objectives.
* Drive revenue growth and achieve key performance indicators (KPIs).
Requirements:
* 5+ years of experience in automotive service operations, with at least 2 years in a management or leadership role.
* Strong understanding of automotive repair, diagnostics, and maintenance procedures.
* A qualification in Automotive Technology, Business Administration, or a related field (optional but preferred).
* Exceptional communication and interpersonal skills to foster strong customer relationships and ensure satisfaction.
* Ability to handle complex situations, including resolving customer complaints and addressing operational challenges.
What We Offer:
* An enticing retainer and incentive program.
* A company vehicle.
* The opportunity to make a significant impact and grow your career in a forward-thinking, customer-focused company.