Join Us at Bendigo Bank
We're a bank that's always been about more than just banking. We believe in making a difference in people's lives and we're looking for like-minded individuals to join our team.
Your Role as a Personal Banker
As a Personal Banker, you'll be the face of our bank, providing exceptional customer service and meeting customers' end-to-end banking needs.
Main Responsibilities:
* Delivering win-win solutions for our bank and our customers by understanding their current and future goals.
* Keeping up with constant change and educating customers on our digital platforms and online banking services.
* Guiding customers through personalized lending solutions, such as personal loans and credit cards.
* Being a lifelong learner and taking advantage of on-the-job training and other learning opportunities.
* Building connections and supporting our customers, communities, and colleagues.
What We're Looking For
To succeed in this role, you'll need to consistently deliver exceptional customer service and have:
* Proven ability to achieve sales results through solutions that meet customers' needs.
* Confidence in communicating with new and existing customers face-to-face and over the phone.
* The ability to quickly build relationships and rapport with customers and colleagues.
* Eagerness to understand and share what makes our bank different.
* Drive for collaboration and a willingness to work together to achieve our goals.
Our Community Banking Model
We operate on a shared revenue model based on 'profit-with-purpose', which ensures that profits are reinvested directly into the communities that create them.
Why Work with Us?
We offer a dynamic and inclusive work environment, where you can make a real difference in people's lives and have opportunities for career growth and development.
You'll also enjoy access to great benefits, including health and wellbeing support, learning and development opportunities, and flexible policies.