Retail Sales Consultant, a part-time role with a flexible roster of Wednesdays and Fridays from 9am to 5pm, as well as Saturdays at Hillarys from 9am to 5pm. Join Travelex, the world's largest foreign exchange company, founded in 1976 with over 1,100 stores globally.
The Opportunity
We are seeking a self-motivated and friendly retail/customer service expert to join our team. As the face of Travelex, you will represent our brand by promoting our exciting travel money products, exceeding customer expectations, and taking ownership of the Travelex store.
Key Accountabilities:
* Deliver exceptional customer service and achieve individual KPIs/targets
* Maximize sales and promote the Travelex product range to all customers
* Embrace a digital mindset through social media engagement on Google reviews, Facebook, and Instagram
* Monitor stock levels and investigate discrepancies, reporting as necessary
* Comply with company policies, location procedures, and legal requirements
Your Experience
To succeed in this role, you will require:
* A passion for travel and a positive attitude
* Excellent verbal communication and written comprehension skills
* Ability to work independently and as part of a team
* Aptitude for working with numbers and detail in a structured environment
* Prior experience in retail, cash handling, or banking is desirable but not essential
* A strong record of performance delivery through increased sales and/or achievement against KPIs
* Ability to build and manage relationships across all levels, internally and externally
About Travelex
At Travelex, our colleagues are our core. You will be joining a workplace that offers:
* Development opportunities to see you thrive and advance your career
* Comprehensive training conducted by specialized trainers
* A positive and team-oriented workplace culture that values work-life balance and inclusivity
* Ongoing benefits such as paid parental leave, health and wellbeing programs, social club, and more