People and Culture Operations SpecialistWorking at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day.
We create city-sized solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges that are slowing cities down.
About the roleAs a P&C Operations Specialist you are the first line for all P&C related queries and Workday functional support, managing a host of day-to-day operational activities with a strong focus on Workday, ServiceNow requests and a superior people experience.
You'll regularly collaborate with leaders, employees and P&C colleagues as you work through scenarios and problem solve, embracing the chance to contribute to broader initiatives spanning across the P&C team and beyond.
You'll join an innovative team, who work collaboratively to provide broad ranging expert advice and enablement to our most important asset - our people!
As our People & Culture Operations Specialist you'll contribute to lasting and positive changes that shape the future of our cities and communities.
It's meaningful, challenging and exciting work.
Day-to-day, you will: Provide quality operational support and advice to employees and leaders across the business, utilising a variety of technology platforms to respond, track and report.Develop a broad understanding of P&C policies and procedures, enabling you to respond to queries in an appropriate manner.Play a key role in embedding and enabling employee and leader self-service, shaping and implementing improved ways of working to ultimately deliver a superior people experience.Accountability, quality and SLAs will be part of your DNA, and you'll take full ownership of nominated tasks and initiatives.This role will suit someone with a curious mind and transferrable skills and experiences, including: Experience within People & Culture/Human Resources (full employee lifecycle) will be advantageous.You'll have an in-built customer service ethos, having gained prior experience in roles that require quick thinking, such as a service centre / service orientated corporate function.You're systems savvy, with the ability to pick up new processes easily.
Any exposure to Workday and ServiceNow or similar will be highly favourable.Exceptional communications skills, both written and verbal.
You're comfortable liaising with stakeholders at all levels, and won't be afraid to provide coaching and to educate when appropriate.You thrive in a fast-paced environment, consistently demonstrating high levels of drive and energy to deliver whilst problem solving complex issues and challenges.You'll be a stickler for detail, demonstrating critical thinking at all times, even the busiest ones.You're curious with the tenacity to take on this role and work with us to find more efficient ways to manage the day-to-day.If you meet some of these requirements, but not all, we encourage you to submit your application. With a career at Transurban, you'll enjoy a range of benefits, including: A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.Learning and development opportunities to support your career interests.Health and wellbeing support-access to Headspace and our EAP program, wellness facilities, and more.Share offers and insurance benefits.Social activities, community give-back programs and paid volunteer days.We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs.
We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not.
We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.
If you require any adjustments or support during the recruitment process, please contact us on .
Ready to help us keep cities moving?
Apply today.
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