Strategic Campus Lead
We are seeking a highly skilled and experienced Strategic Campus Lead to join our team in Melbourne.
Bupa Campus is a new strategic learning initiative that will be a key enabler of future capabilities, leadership effectiveness, creating a sense of pride and belonging, and our unique and customer-centric culture.
In this role, you will be responsible for enabling an outstanding learner experience (both onsite & digital) as well as the strategic and operational effectiveness of the APAC Bupa Campus.
Key Responsibilities:
* Lead and support the onsite team to ensure that the Campus is equipped for an exceptional on-site and hybrid learning experience.
* Manage and plan events and facilities to optimize value and meet the expectations of modern learners.
* Partner closely with the Group Campus Team to align to overall Campus Strategy and ensure global programs are delivered to a high standard in the APAC Campus.
* Collaborate with all stakeholders to consistently deliver best practices in operations, fostering innovation and a continuous drive for improvement.
* Develop a local Campus Growth Strategy that considers and maximizes the physical campus capacity and anticipates future demand.
* Engage and support senior stakeholders including providing visibility of Campus metrics and outcomes.
* Accountable for the overall learner experience at the Campus, guaranteeing that each aspect aligns with the strategy to offer a top-tier, prestigious learning environment and offering.
* Assist APAC Campus Team with hands-on support for large scale events or periods of high delivery as required.
Why Work at Bupa?
* We keep our people smiling by helping them improve their lives in and outside of the office.
* We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.
* We support our people to be the best version of themselves, physically and mentally, with a healthy work-life balance, leadership support, study leave, volunteering options, and a commitment to promoting from within.
* Our employees can access a wide range of benefits, from our own products to many other products and services via our partnerships program.
Requirements:
* Previous experience in a similar role or function.
* Strong leadership skills with a track record in leading event or learning operations, in a learning academy, university, or hospitality environment preferable.
* Experience working in an operational management role with financial and commercial accountability.
* Able to oversee and manage many details related to all aspects of the operation and make quick decisions to rectify issues in a fast-paced environment.
* Experience influencing at all levels throughout an organization, building and maintaining relationships with all stakeholders from Senior Leaders, learners, suppliers, and team members.
* Understanding of learning operations, learner experience, and processes aligned to this.
* Knowledge of Learning Experience technologies.