Job Summary: We are looking for an Operations Manager to drive team and locations to new heights, delivering great experiences to valued customers. This role oversees all activities at our rental location, ensuring smooth and profitable operations with satisfied customers and employees.Key Responsibilities: Manage vehicle fleet levels and employee rostering to meet customer demands Monitor and report on financial plans to contribute to the annual business plan Manage location performance and implement contingency measures to achieve targets Monitor customer service and identify strategies to increase satisfaction Create a team environment and implement actions to increase employee satisfaction and manage employee performance Required Skills: Strong leadership skills and previous team management experience Coaching experience to develop employees and maximize performance Ability to work in a fast-paced environment with multitasking capabilities Conflict resolution skills Excellent computer proficiency Benefits: Competitive salary + performance bonus + company car Wellbeing program including life insurance + discounted health insurance + superannuation options Access to Perkbox with discounts and offers from hundreds of retailers and brands Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge for mental health and wellbeing support Full training provided to help achieve goals and reach potential About Us:We are a team of 25,000 driven people performing with purpose, moving the future of transportation forward with innovative, customer-focused solutions. Our culture is performance driven, encouraging and supporting each other to be at our best through leadership, training, tools, and rewards. We value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain.