Job Description:
Food & Beverage Attendant
The successful candidate will be responsible for providing guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.
Main Responsibilities:
* Manage an efficiently operated bar shift that meets the agreed standards and regulations.
* Maintain the cleanliness of all equipment used during shifts.
* Ensure all tables receive their drinks and food as requested.
* Maximise revenue through upselling, high customer service standards, effective training and motivational techniques.
* Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented.
Requirements:
* Customer Service experience in supervisory or above capacity.
* A warm personality, attentive and smartly presentable.
* Ability to listen and respond to demanding guest needs.
* Excellent leadership, interpersonal and communication skills.
* Accountable and resilient.
* Committed to delivering high levels of customer service.
About Working at Hilton:
Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We offer business and leisure travelers the finest hospitality experiences worldwide.