The Hitachi Energy business offers power and automation products, systems, service, and software solutions across the generation, transmission, and distribution value chain.The High Voltage Products team provides products that help enhance the safety, reliability, and efficiency of power networks while minimizing environmental impact. Our technology leadership continues to facilitate developments in areas such as ultra-high-voltage power transmission, enabling smart grids and enhancing eco-efficiency.An opportunity to join our Hitachi Energy, High Voltage business as a Service Technician is now available. We are looking for an experienced individual who is also willing to travel around Australia to perform work at our customer sites and workshop. The focus for this role will be to execute installation, commissioning, repair, and maintenance activities specific to customer requirements. Proactively identify potential opportunities to improve the reliability of equipment and recommend actions through communication with the customer, thereby contributing to service growth.Your responsibilities:Carry out service works, such as installation, commissioning, maintenance, repair work, and other service-related activities on High Voltage Switchgear associated with Transmission and Generation industries.Diagnose technical problems, determine, and implement corrective actions.Execute service activities at the workshop and at customer sites on time, within budget, with expected quality, and a focus on safety.Manage end-to-end service activities including coordination with customers and all stakeholders.Maintain and strengthen working relationships with customers.Interact with and support the sales team on potential business opportunities.Prepare all safety, financial, and technical documents and reports associated with service activities.Proactively identify and participate in performance improvements within the business to enhance operations and customer service.Undertake product training to develop skill sets, enhance product knowledge, and grow as a product specialist.Live Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background:Minimum experience of 5+ years in a similar role within the Power Industry.Exposure to High Voltage Gas Insulated Switchgear or Generator Circuit Breaker Switchgear fieldwork is an advantage.Customer-focused, with the ability to communicate effectively, work within a team, follow instructions, and work independently.Willingness to travel interstate and internationally for service jobs.Location: Smithfield, NSW, Australia; Lilydale, Victoria, AustraliaJob type: Full timeExperience: ExperiencedJob function: Engineering & ScienceContract: RegularPublication date: 2025-01-23Reference number: R0069119About Hitachi EnergyHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
#J-18808-Ljbffr