About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Kalgoorlie
Join us at Rydges Kalgoorlie, in the heart of this dynamic and sophisticated regional centre. With a fascinating Gold Rush history, lovely old buildings and old gold miner ghost towns, guests feel a real sense of “Australia” on every visit. Can’t wait to dig in? We’d love to hear from you.
About the role
Rydges Kalgoorlie is currently seeking a Guest Services Agent to join our Front Office team to assist in all aspects of hotel reception.
This position requires you to work various shifts which could involve mornings, afternoons, nights, weekends and public holidays. Shifts can be flexible around your availability where required. If you are available somewhere between 15-32 hours per week will be ideal.
As the main contact point for our hotel you will be responsible for providing outstanding guest experience from the time of reservation by the guest right through to their departure.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
* Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company.
Skills & experience
* Availability to be able to work allotted shifts Monday to Sunday at allotted times
Confidence in dealing with guest queries & requests Professional interpersonal & communication skills A passion for delivering exceptional, proactive customer service The ability to work within a diverse and fast paced role often managing multiple tasks Great troubleshooting skill Experience with Microsoft programs including but not limited to – Word & Excel Flexibility in your availability Ability to obtain Police Clearance Previous experience in a front office role within a hotel or resort preferred but full training provided for the right candidate
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.