About us We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Queensland, Victoria, South Australia, and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We are seeking a full time customer service specialist in warringah mall Branch.Qualifications & experience Ability to maintain a positive attitudeExcellent communication skillsEnglish and Mandarin Chinese bilingual speakingResponsible and accountableExcellent ability to work in a team and independentlyJob type--FT Tasks & responsibilities Answer direct phone calls from customers.Conduct client documents processing and filingComplete customer request and customer account reconciliationAssist in day to day branch operations and administrationDaily transaction data entry and daily bank reconciliation Benefits Professional training providedBase salary plus superannuation for a long term position