Sydney Wealth Management Permanent Role
Our client is a leading Australian stockbroker providing full brokerage services to individual clients investing in domestic and international equities, and wealth management services including financial planning, margin lending, and managed funds investments.
The Client Services & Dealer Assistant role requires confident interaction with Private Client Advisors and their clients in a high-volume, time-critical environment.
Desirable experience includes stockbroking or wealth management, client services, desk assistant, or equity operations roles.
Responsibilities:
* Assist advisors in developing, preparing, and implementing financial advice and investment proposals efficiently and accurately.
* Servicing and maintaining existing client relationships for advisors.
* Provide superior client service by responding quickly and appropriately to client requests.
* Maintain up-to-date knowledge of current legislation and industry standards.
* Identify opportunities for process improvement within the business.
* Efficiently undertake stock settlements and fund transfers, providing clients with relevant information.
* Manage client relationships and communication processes, ensuring regular contact and professional personalized service.
* Provide administration support to the Investment/Financial Advisory team.
* Initiate new client processes, arranging paperwork and gathering identification documents.
* Undertake general mailing duties, including distributing incoming mail and bulk mail-outs.
* Maintain filing systems according to compliance criteria.
* Reconcile expense statements and receipts.
* Assist with documentation processes, including managed funds and IPO application forms.
* Draft correspondence for routine matters.
* Provide reports for investments to clients and third parties.
* Cover Team Assistants' duties when they are on leave.
* Perform other ad-hoc administrative responsibilities.
Experience:
At least 3 years of relevant experience in equity markets, preferably from operations, Client Services, or similar roles.
Qualifications:
* Degree Qualified in a Banking-related discipline.
* RG 146 (ideally held; otherwise, willing to study).