Our Vision
At Optus, we aim to become Australia's most loved everyday brand with lasting customer relationships. For decades, we've said yes when others have said no. This optimistic challenger spirit makes us who we are today.
AI in Our DNA
We've been using AI to improve the lives of our customers for almost ten years. From understanding the root cause of customer issues and proactively resolving them, to using it to inform our investment decisions, AI is embedded into what we do.
The Next Level
With new cutting-edge tech at our fingertips, exciting partnerships under our belt and around every corner (Google and Samsung to name a couple), and a growing collective of talented people, we're taking AI at Optus to the next level.
About the Role
To harness the potential of AI further, we are establishing a new Emerging AI function within our AI Division that will be focused on accelerating the adoption of AI across Optus. This new function will have the opportunity to design, build, deploy and scale new AI applications, models and systems across the organisation.
Senior Director of Networks AI Products
This Senior Director will be responsible for building and executing a portfolio of AI and emerging technology initiatives that will be focused on the automation, modernisation and optimisation of our networks and the experiences we can create for our customers from them.
Key Responsibilities:
* Develop a pipeline of new AI powered products and platforms for our networks, that you and your team will get to design, build, validate and scale to deliver business and customer value
* Holistic ownership and prioritisation of an AI Product roadmap in networks, in-line with commercial, technical and customer targets. Including planning for all process, people and development activities to deliver on this roadmap
* Drive a thought leadership culture in networks, which creates an environment for the development of best-in-class AI powered experiences for Optus customers and employees, all whilst being the torch bearer of this vision.
* Be accountable for the end-to-end management and operations of existing AI products and experiences at scale. Optimise AI products to deliver new customer and commercial benefits, for Optus's overall annual operating plan for AI
Your Skills and Qualifications:
* You have a tried and tested background in networks, product management, strategy and AI, where you have led impactful squads in an agile way to drive the development of products and platforms in networks automation, management and modernisation
* Ideally a Master's degree or Tertiary Education in AI, Computer Science or Data Science, which enables you to bring a deep understanding of the power of AI in networks