About Dulux Paints & Coatings
For over 100 years, our portfolio of iconic brands has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day.
We are consistently voted one of ANZ's most trusted brands, with a global presence and over 8,000 employees worldwide.
Your Role
As a Sales Support Representative, you will be making outbound calls to current Dulux account holders to understand their needs and identify opportunities for growth.
You will represent one of Australia's most trusted brands and be part of a larger team that provides coaching, development, and mentoring to help you grow your career.
This role offers pathway opportunities into other sales and business-related functions.
Key Responsibilities
* Lead customer contact for increased understanding of Dulux Trade account holders
* Ensure Outbound call completion for daily/weekly assigned requirements
* Manage and update customer key information within CRM database
* Collaborate with stakeholders to assist resolve customer concerns and complaints
Benefits
* Enjoy comprehensive health and well-being support, including our Wellbeing Hub and EAP
* Let us cover the gap for you, with private health insurance extras cover available
* Participate in our Community Action Day and other programs that give back to the community
* Maintain a work-life balance through flexible working arrangements and generous leave entitlements
* Take advantage of market-leading learning and development initiatives and career pathways
* Enjoy recognition and rewards for your hard work and contributions
* Benefit from discounts on DuluxGroup products and corporate partnerships
Requirements
* Excellent communication skills with ability to ask open questions and seek deeper customer insights
* Strong listening skills with curious intent and empathetic approach
* Comfortable conducting entry-level sales conversations
* Previous sales or customer service experience
Join Our Team
Imagine a better place, where you can grow your career and make a real impact. We foster a culture of inclusion, diversity, and flexibility, prioritizing your safety and wellbeing in everything we do.
At DuluxGroup, you'll work alongside people who value your unique perspectives and contributions. If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.