Company: Marsh
Description:
We are seeking a talented individual to contribute to the growth objectives of Honan Insurance Group by developing new business and retaining existing business within the Strata team at Marsh.
This role is based in the Melbourne office and requires working at least three days a week in the office. The successful candidate will be responsible for managing and developing Client Executives, Service Executives, and Administrative staff to ensure high-quality customer service.
Key Responsibilities:
* Collaborate with clients to implement renewal and broking strategies and investigate new business opportunities.
* Ensure high-quality client service, manage client expectations, and oversee the training and development of team members.
* Manage documentation, maintain technical knowledge across multiple product lines, and ensure compliance with relevant legislation.
* Input client information into business systems, gather data for renewals, and monitor service delivery across quoting, renewals, and claims.
Requirements:
* Tier 1 or Tier 2 qualifications (essential).
* At least 2 years of insurance industry experience.
* Broad knowledge of customer service standards and technical Insurance/Broking skills in accordance with RG 146 requirements.
What makes you stand out:
* Ability to develop and maintain meaningful working relationships at all levels.
* Strong organizational and communication skills, both written and verbal.
* Ability to identify and develop new business opportunities.
* Developing coaching and mentoring skills.
About MARSH:
MARSH is a business of Marsh McLennan, the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.