Make a difference as a Claims Consultant - Workers Compensation. Join the largest insurance group in Australia and New Zealand.Your RoleJoin an exciting, growing business with a close-knit team that offers great flexibility.As a key team member, you will manage a portfolio of complex Workers Compensation claims, aiming to support injured workers in their recovery and facilitate their safe and timely return to work.Your responsibilities will include accurately determining liability on new and existing claims and developing strategic Case Management Plans. You will collaborate with injured workers, their employers, and other relevant stakeholders, such as brokers, medical professionals, and solicitors.This is a full-time, permanent role based in Gulmerrogin (Darwin).The role offers a Darwin city office location, with flexibility to work from home (up to 3 days per week).On OfferBoosted superannuation with 13% as standardUp to 50% off personal insuranceHybrid and compressed work arrangements options availableWelcome Back cash bonus when returning from parental leaveDiscounts on retail, travel, and health itemsEnergy transition opportunities to help us be net zero by 2050Dedicated growth programs, including the award-winning IAG AcademyAbout YouAn empathetic focus with prior Workers Compensation claims experienceHave a professional approach and provide exceptional customer serviceBe proactive with the implementation and ongoing review of Case Management Plans and able to make timely decisions in line with legislation and best practice guidelinesEffectively able to build and maintain trusted and strong working relationships with peers, customers, and business partners.Excellent organisational and communication skills (both verbal and written).About UsFor over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural, and personal lines insurer and a top-three provider of workers compensation insurance.As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.