If you're looking for a career with our Inclusive Collection, please click here to view job postings.About the roleResponsible for facilitating efficient communications for both guests and employees both within the hotel and for external communications.Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.Handles personal wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.To log all requests and to ensure that the required follow up actions occurs within 15 minutes.QualificationsGood Telephone and communication skills.Good Computer Skills particularly in the use of MS Office.Good organisational skills.Able to work well under pressure.Fluent in English.6 months experience in a hotel of comparable standards is desired.Working at Park Hyatt Sydney will include:Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets.Access to complimentary and discounted Hyatt accommodation worldwide.Access to internationally recognised learning and development programs and opportunities.Access to an employee assistance program and paid family leave benefits.Being part of a diverse and inclusive team, passionate about their work.A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.If you are looking for a fulfilling career, please apply through www.careers.hyatt.com.
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