This is a Guest Service Agent - Novotel Sydney Darling Square role with one of the leading companies in AU right now Accor with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Accor Job Description Novotel Sydney Darling Square is seeking a dedicated and enthusiastic Guest Service Agent to join our team on a Part Time basis. Reporting to the Front Office Manager you will be responsible for exceptional customer service to our guests by responding to their requests promptly, and providing them with an efficient check-in and check-out process. You will be responsible for providing a high level of customer service. In this role you will be required to work a range of shifts across a 24-hour roster. Qualifications To be successful in this role you will possess a positive, friendly and can-do attitude. You will ideally have knowledge of OPERA, or other PMS systems. You will pride yourself on your excellent verbal and written communication skills, you will have a high standard of personal presentation, and above all else, your enthusiasm to provide our guests with an outstanding service will allow you to stand out from the rest If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Accor. ✅ Applying here is the first step in the hiring process for this role at Accor. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.