Job Title: Branch Lending Specialist
About the Role:
As a highly valued Branch Lending Specialist, you will provide support and serve the local community as the first point of contact for our customers and their retail banking and lending needs, supporting our purpose of helping every Australian own their own home.
Branch Lending Specialists build an ever-growing business network and actively promote Great Southern Bank's products and services to deliver on our Purpose and increase our target market share.
Your Responsibilities:
You will work as a team with your Branch colleagues to serve our existing customers, helping them with new lending as well as developing new referral networks to introduce new lending customers to your branch.
You will manage and own your home loans through to completion, grow your pipeline and constantly scan for opportunities, helping all Australians own their own home.
The Impact You Will Make:
* Leadership: As a highly experienced and successful lender, you are seen as a senior team member in the retail network and a respected subject-matter expert.
* Negotiation and Lead Generation: Well-known and well-respected in your local community, you work closely with your Branch Manager to promote the Great Southern Bank Brand and purpose to our existing and future customers, through regularly strategic networking and business development activities.
* Sales Performance: You are accountable for the day-to-day operations of your service, including meeting service standards and performance targets.
* Process and Operations: You maintain a strong knowledge of Great Southern Bank's lending and ancillary products, and you adopt sales strategies aligned with the divisional business plan.
What We Are Looking For:
* Minimum 2 years' experience mortgage lending/credit assessment.
* Demonstrated experience in working with all banking products.
* Proven ability to network with key stakeholders and previous experience pursuing leads and obtaining business through network activities.
* Self-motivated, driven and results-oriented with a proven ability to apply cross-selling techniques for products and services.
* Exceptional interpersonal and communication skills, with a strong customer and sales focus.
* Ability to problem solve complex financial problems.
* Strong ability to work autonomously whilst still maintaining strong connections with your team.
* Demonstrated exceptional stakeholder management.
Desirable Skills:
* Thorough knowledge and understanding of the Financial Services Code and Acts (e.g. FSRA, Credit Union Code of Practice, Privacy Act).
* ASIC Tier 2 requirement or ability to rapidly acquire.
* Cert IV in Mortgage Brokering (desirable).
About Us:
We're owned by our customers right here in Australia, so our success benefits everyday people and families.
We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers.
We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more