Traction counter sales employees perform a variety of duties, primarily greeting and assisting customers, providing technical advice, and promoting the current sales promotions.
Responsibilities: Assisting customers with their parts questions and needs (either in-person or via telephone). Operating a cash register, computer, and paper cataloging systems, and processing daily paperwork and forms. Effectively communicating features, benefits, and warranty policy information to customers. Effectively communicating current sales promotions. Demonstrating a positive, helpful attitude as well as presenting professional conduct and appearance at all times. Demonstrating knowledge of products and their applications (giving technical advice, troubleshooting, and helping solve customers' problems). Providing sales support and processing customer stock orders. Assisting outside salesperson, as needed. Performing all other associated tasks assigned by management. Qualifications: Must be at least 18 years of age. Prior Heavy Duty parts background or knowledge is preferred. Exceptional customer service and communication skills (both written and verbal). A positive attitude and great personal drive. A willingness and ability to learn in a fast-paced retail sales environment. Availability to work on weekends. Valid driver's license. #J-18808-Ljbffr