GVRC on behalf of A2Z Care Plus Services Pty Ltd
Position: Office Manager
Salary: $75,000 plus 11.5% superannuation
Hours: 38 hours per week
Mode: Full-time
Location: 8 Firefly St, Durack QLD 4077
Experience required: Minimum 2 years’ experience in relevant roles
About us:
A2Z Care Plus Pty Ltd is a registered and nationally approved NDIS provider with four disability housing sites offering 24/7 care. We also provide short-term and medium-term accommodation, along with complex nursing care. For these housing sites, we manage medication, rosters, and house worker duties. Additionally, we develop and implement comprehensive care plans, including Restrictive Practice (RP) and Positive Behaviour Support Plans (PBSP). We pride ourselves on our person-centred approach and are dedicated to making a positive impact on the lives of our clients and their families.
We are currently seeking a skilled and motivated Office Manager to join our team and help maintain the smooth and efficient operation of our office.
Tasks and responsibilities included but not limited to
•Oversee and manage the implementation of administrative systems and processes to ensure smooth office operations.
•Develop and maintain office procedures, ensuring they align with organisational goals and compliance requirements.
•Manage personnel activities, including recruitment, onboarding, promotions, performance management, payroll, and staff training.
•Manage budgets, processing invoices, and overseeing financial reports related to office expenses.
•Prepare and submit reports to NDIS to ensure compliance and support service delivery.
•Prepare and present regular reports on office operations, performance metrics, and key initiatives to senior management.
•Manage the allocation and use of office resources, including staff, office space, and equipment.
•Ensure efficient use of resources and that staff have the necessary tools and equipment to perform their roles effectively.
•Supervise and support office personnel, ensuring staff are properly trained, motivated, and meeting performance expectations.
•Assign tasks and monitor staff progress, providing feedback and guidance as needed.
•Maintain office records, ensuring they are organised, accurate, and in compliance with internal policies and relevant regulations.
•Serve as a point of contact for both internal and external stakeholders, handling communications and addressing any office-related issues.
•Collaborate with professionals and external partners to resolve problems and ensure smooth office operations.
•Ensure that the office operates in compliance with all relevant legislation, policies, and procedures.
•Monitor and enforce occupational health and safety standards to ensure a safe working environment for all staff.
Qualifications:
•Diploma of Business (preferred but not mandatory)
Skills and other requirements:
•Experience in office management, administration, or a similar role, ideally within the NDIS or healthcare sector.
•Proven track record in personnel management, including recruitment, performance management, training, and payroll.
•Strong organisational skills, with the ability to manage multiple tasks and responsibilities.
•Excellent communication skills, both written and verbal, with the ability to liaise with staff and external stakeholders.
•Knowledge of NDIS standards, relevant government legislation, and occupational health and safety regulations (desirable).
•Proficiency in office software, payroll systems, and record-keeping practices.
Email your resume to recruit@gvrc.com.au