Are you looking to take the next step in your career as a Helpdesk Technician?You'll play a vital role as a Helpdesk Technician at a renowned public affairs firm, managing IT solutions crucial for our client's success.Benefits of the Role:You'll engage in groundbreaking IT projects, supporting our client's business priorities.Enjoy autonomy and influence in shaping IT strategies for our team's success.Work-life balance with remote Fridays and a supportive work culture for personal and professional growth.You’ll join a business that is a leader in the realm of strategic communications and public affairs, supporting clients across various sectors. As a business, they foster a culture of learning and development, providing training programs and industry certifications for career growth.Role Responsibilities:Provide on-site help desk support and troubleshoot IT issues.Manage AD, Azure, M365 user activities and single sign-on systems.Assist the Web Dev team if needed.Implement IT changes and maintain a small team environment.Required Skills & Experience:3-5 years of help desk experience.AD, Azure, M365 support proficiency.Familiarity with a single sign-on product like Okta.Experience in similar industries (political, legal, finance).Salary & Benefits:Competitive salary: $70,000 - $90,000 annuallyAnnual bonus: Circa $3,000Full benefits package included (medical, dental, PTO, etc.)Interested in hearing more? Apply today and we will give you a call ASAP.
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