Company DescriptionAt Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.Job DescriptionWe are seeking an enthusiastic Assistant Restaurant Manager to join our team in Arana Hills. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and leading our staff to success.Support the Restaurant Manager in overseeing daily operations and maintaining high standards of food quality and serviceLead and motivate the team during busy service periods, fostering a positive and collaborative work environmentConduct staff training and development programmes to enhance skills and maintain service excellenceProactively improve guest experience through innovative solutions and attentive serviceAssist in inventory management, including stock control and ordering suppliesSupport financial management tasks, such as cash handling, reconciliations, and basic reportingEnsure compliance with food safety regulations, hygiene standards, and company policiesHandle customer enquiries, feedback, and complaints in a professional and empathetic mannerCollaborate with kitchen staff to maintain menu quality and consistencyParticipate in staff scheduling and rota management to ensure optimal coverageAssist in implementing marketing initiatives and promotional activitiesQualificationsProven experience leading a team within a busy, high-volume hospitality environmentDemonstrated ability to deliver exceptional customer serviceExceptional communication and interpersonal skillsPassion for inspiring, leading, and developing team membersStrong knowledge of food safety regulations and hygiene standardsProficiency in restaurant management software and point-of-sale systemsAbility to work flexible hours, including evenings, weekends, and holidaysExcellent problem-solving and decision-making skillsStrong organisational and time management abilitiesAdaptability and resilience in a fast-paced environmentBasic financial acumen and understanding of restaurant operationsFood handling certification (desirable)Relevant qualification in hospitality management or related field (preferred)Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesRestaurants
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