Our client, Royans Truck & Trailer Repairs Pty Ltd, is Australia and New Zealand's largest truck and trailer accident repair specialist, celebrating 79 years of service to the transport industry.The Truck Mechanic is responsible for serving and repairing as per repair order instructions within the service department. The truck mechanic promotes customer satisfaction to the required dealer standards and oversees the work of any apprentice technician assigned to them.Salary: $65,000 - $90,000 PALocation: NSWThe Job:Perform work as per the repair order instructionsAdvise of any additional work that is required to the workshopDocument all work performed including cause and correction and recommend any work not carried out during service and repairEnsure that the customer vehicle is left as they found it (including cleanliness, movement of the seat, radio, Bluetooth and mirror adjustments)Supervise any apprentice that you are assignedAppropriately and safely operate all tools and equipment as mandated through safety training. Report any safety, equipment defects or malfunction issues to management immediatelyCommunicate with the parts department to obtain needed partsAttend all dealership and service department meetings and online training when requestedKeep the workshop area neat and clean and be able to account for all dealership-owned tools at all timesThe Person:Professional approachAbility to work under pressureOrganisational and time management skillsExcellent attention to detailConfident mannerPositive approach to changePERSON SPECIFICATION:Driver's License equivalent to role (car, light duty, truck and agriculture)Technical knowledge as per their qualification specificationsCustomer service focused: committed to providing exceptional customer service across all channels – written, phone and face-to-faceCommunication: the ability to communicate clearly and concisely, varying communication style depending upon the audienceAttention to detail: excellent attention to detail and written skills when communicating with others, both internally and externallyTeamwork: willingness to assist and support others as required and get on with team membersTime management/organization: accomplish objectives effectively within the time frame given and carry out administrative duties within portfolio in an efficient and timely mannerIf you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.
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