You can be based in Canberra, Sydney, Melbourne, Brisbane NV1 Clearance required Familiarity with the Defence infrastructure environment critical This role would suit someone on the path of becoming a CIO. Are you a dynamic leader with a passion for driving IT infrastructure and operational excellence? We are currently seeking Director of IT Operations who will play a pivotal role in managing and enhancing IT infrastructure, ensuring seamless operations, and supporting strategic growth. About the Role Reporting to the Head of IT, you will oversee and manage all aspects of IT infrastructure and operations. You will bridge communication across various IT areas, external service providers, and the broader business to execute and evolve our IT strategy. You will assess the current environment and make recommendations to mature and uplift capabilities across Infrastructure, Cloud, End User Computing (EUC), and IT Service Management (ITSM). Key Responsibilities Develop and manage the Infrastructure and Operations team, aligning with business goals and the IT strategy. Ensure integrity, security, and availability of systems in partnership with security and compliance teams. Manage key technology relationships and vendor contracts to achieve optimal outcomes. Act as the executive escalation point for major incidents, minimizing service disruptions. Travel: If outside of Canberra, there is an expectation of travel one week per month to Canberra to meet key stakeholders including service providers and broader technology colleagues. Additional travel to 16-17 sites across Australia is at your discretion. #J-18808-Ljbffr