Business Administrator (Staff Journey & Rostering) - Traralgon Bupa Traralgon is a beautiful, modern aged care home, set in the East Latrobe Valley, north east of Traralgon, a short drive from the centre of town. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. The Benefits Free select health insurance products for you and your immediate family up to $5,500 VIVA - our employee wellbeing program - live healthier and happier. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. Career development : You'll have a real say in shaping the future direction of the business and your own career. Access to leading training and professional development - supported by our quality education team and expert clinicians. Comprehensive induction and buddy program - we set you up for success from the outset. Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it. About the Role As the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our General Manager. You will be responsible for a range of administrative tasks to help support the operation of the care home. Duties Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home. Employee Service - Support and oversee the Care home employee experience, through administering rosters, recruitment activities, onboarding, and managing annual and sick leave. Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home. Skills and Experience Patience and a sunny disposition. Great communication skills, with diplomacy and a proactive approach. Intermediate to advanced skills across the MS Office Suite. Previous experience in a similar admin/customer service role. Highly developed organisation and time management skills. Culture We all share the same purpose at Bupa Aged Care: helping people live longer, healthier, happier lives. We take pride in delivering high-quality care with a personal touch and aim to support you with the tools you need to achieve a fulfilling career. How to Apply Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks. Workplace Commitment Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong. We are committed to providing equal opportunities and fostering a workplace free of discrimination, bullying, and harassment. #J-18808-Ljbffr