Travel Airfares & Ticketing Consultant
We are seeking a passionate travel professional to join our team in Sydney. If you have experience in ticketing and reservations, especially with Sabre, Amadeus or Galileo, and a love for delivering top-notch customer service, we'd love to hear from you.
Job Description:
In this role, you'll play a crucial part in shaping incredible travel experiences by managing ticketing and reservations for travel agents and clients alike.
* Process airfares and issue tickets with speed and accuracy, ensuring seamless bookings.
* Use Global Distribution Systems (GDS) to manage ticketing requests and resolve fare, pricing, or routing issues.
* Maintain knowledge of the latest travel industry trends, fare structures, and product offerings.
* Collaborate with a friendly and driven team dedicated to delivering exceptional customer support.
Experience Required:
To thrive in this role, you'll need:
* Ticketing Expertise: Demonstrated experience with airline ticketing, pricing, and reservations, ideally within a wholesale or retail travel environment.
* GDS Proficiency: Solid experience working with Sabre, Amadeus & Galileo, including fare pricing, ticketing, and managing complex itineraries.
* Customer Service Skills: A knack for communicating effectively with travel agents, providing a personalized experience, and handling inquiries with a positive, solution-oriented approach.
* Attention to Detail: A high degree of accuracy in processing bookings and managing various travel documentation.
The Package:
Enjoy Monday to Friday hours and a competitive salary package of $60k - $65k + Super.