12 Month Contract - Full-time, onsite: Sydney based office Work with a cutting-edge creative team in a world-renowned entertainment company ❤ Join one of the worlds' most loved brands and well-known companies You know the name Join the leading name in entertainment, now expanding their Sydney offices. We’re seeking a talented IT Support Consultant to join our dynamic team and contribute to the global success of our platform. As an IT Support Associate, you will play a key role in supporting the efficient day-to-day operations of the IT department performing a range of IT tasks. What you’ll be responsible for: Keep Things Running Smoothly: Troubleshoot technical issues, connectivity issues, escalate issues, set up new devices, and maintain our hardware and software infrastructure. Stay Organized: Manage inventory, track assets, and ensure our IT environment is efficient and secure. Collaborate with the Best: Work closely with our global IT team to deliver exceptional support and drive continuous improvement. Embrace Flexibility: Adapt to changing priorities, work outside standard hours when needed, and enjoy the perks of a flexible work environment. What you’ll need to be successful: A solid foundation in IT support / Helpdesk support including computer hardware, setups (Windows/Linux/macOS), desk moves and troubleshooting issues etc. Proficiency in Google Suite, Slack, AV, VFX software & more Strong customer services skills with a keen eye for detail and a knack for problem-solving. The ability to lift and move equipment (up to 25kg). Familiarity with ticket management systems & asset management tools. Why Join? Be Part of Something Big: Contribute to a global entertainment phenomenon. Embrace Innovation: Work with cutting-edge technologies and innovative solutions. Grow Your Career: Develop your skills and advance your career in a supportive environment. Ready to Make Your Mark? This is a rare chance to step into a role & support a world-class team. Don’t miss out - apply via the link below asap