About Coles Group
Coles Group is a top 30-listed company on the ASX with over 115,000 team members and a portfolio of iconic brands. We've been trusted to serve Aussie communities since 1914.
About the Digital Team
Our Digital team keeps us at the cutting edge as the way we shop continues to evolve. Driven by our innovative, inclusive, and forward-thinking culture, we're constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.
About the Role
As a Senior Designer, you'll lead by example to inspire your design team and squad across planning, research, ideation, design, and execution. You will design high-quality, compelling, and accessible digital experiences for Coles Group customers across responsive web, iOS, and Android platforms.
Your Key Responsibilities
* Taking a customer-led approach to product design, using journey maps and personas to create wireframes and prototypes, and conducting user testing to validate solutions.
* Aligning design work with the Coles customer experience, business, and digital strategies.
* Partnering with product and technology teams to ensure solutions are desirable, feasible, and viable.
* Promoting a collaborative culture with product and engineering teams.
* Supporting managers in developing design capability within the design and digital experience team.
* MAPPING and visualising systems, services, and processes to understand dependencies and connections across products.
* Designing and optimising account-related features, including profile management, authentication, and multi-factor authentication (MFA).
* Assessing the impact of design changes across products to mitigate risks and ensure consistency.
* Delivering both tactical updates and strategic design projects, balancing short-term needs with long-term goals.
* Collaborating effectively with product and technology teams to ensure seamless delivery.
About You and Your Skills
We're looking for someone with:
* A minimum of 5 years' experience as a UX/Product Designer or similar role, with expertise in journey mapping, concept development, wireframing, UI design, prototyping, and user testing.
* 2+ years' experience working on account, profile, and authentication features, with a focus on security and usability.
* Proven ability to consider the broader ecosystem, assessing how changes impact connected systems and products.
* Experience supporting digital channels for large, complex organisations, with stakeholder management expertise.
* Demonstrated leadership or mentoring experience within project teams for 2+ years.
* Extensive experience designing for mobile apps, with strong knowledge of Human Interface Guidelines and Material Design.
* Skilled in creating rapid prototypes, iterating based on feedback, and clearly communicating design decisions.
* Experience working collaboratively in digital-first, customer-centric organisations.
* Retail and fast-moving consumer goods (FMCG) experience is advantageous.
What's in it for you?
* Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
* Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
* Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
* We also offer additional periods of double discount (10%) at various times throughout the year.
* Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
* Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you.
* Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
* Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.