About UsThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why this role mattersThe Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.About The RoleWe are seeking a values-driven and proactive Case Manager, at our Alice Springs location. Reporting to the Team Leader, this is a permanent, full-time position.Salary and conditions are in accordance with the SCHADS Award, level 4.You will successfullySupport and encourage clients to achieve own goals within established case plans including taking clients to appointments and advocating for clients to other services providers.Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths.Ensure accurate, up to date client records and data is maintained for all clients in accordance to TSA standards and procedures within TSA’s identified electronic database.Ensure appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure.Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.Provide case management support to clients in accordance with the TSA model of care and practice.Ongoingly assess the client’s issues, needs and circumstances from initial intake to exit.You Will Have (Requisite Skills & Qualifications)Qualifications (min certificate 4) in the community sectorRelevant Experience in a social service environmentDemonstrated case management experience and skillsExperience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and CultureA Working with Children (Ochre Card) Vulnerable people check is requiredA National police Record Check.A NT Drivers LicenceWhat We OfferAs a registered NFP we offer our eligible employees real and meaningful benefits such as:NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)Flexible working conditionsHealth, fitness and financial discounts / benefitsPaid parental leave - 12 weeksUp to 8 weeks leave per year through our purchase leave schemeUp to 5 days paid leave per year to ‘volunteer’ in a TSA program or activityPurpose driven career which has positive social and sustainable outcomesEmployee Assistance Program - Independent confidential counselling service;Opportunity for career development;An inclusive culture of dedicated, passionate and professional team membersPositively supporting and impacting the lives of others through your career contribution.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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