Gold Coast | RACV Royal Pines Resort Casual Competitive Hourly Rate Penalties | Discounts on RACV products and resorts Great things start here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. About the Opportunity An exciting opportunity has arisen for an experienced Day Spa Therapist to join our dedicated and caring One Spa team. One Spa is a stunning day spa destination resting in the centre of a peaceful green landscape. Open to guests and the public, One Spa has views of the water gardens, where guests can relax, unwind and retreat from the hustle and bustle of everyday life. This could be just the right role for you? Our highly trained Spa Therapists, are responsible for delivering a high level of service and care to our guests, ensuring they leave feeling rejuvenated and relaxed. Your key responsibilities for the role include: Administer beauty therapies including facials, remedial/relaxation/pregnancy massage, skin & body treatments, water therapy, manicures and pedicures Maintain in depth knowledge of services and products Complete tasks and services within the time frames and to a high standard Provide timely and courteous customer service, anticipating guest needs and resolving problems Ability to perform physical requirements of the role, eg working on your feet Prepare and clean treatment rooms and spa equipment Monitor stock levels Maintain presentation and hygiene standards One Spa is open 9am-5pm, 7 days per week. Our busiest days of the week are Thursday-Sunday. Availability to work between 8.30-5.30pm, min 3 days per week, including weekends, is essential. What you’ll need to be successful Prior industry experience in a day spa, spa therapy or remedial massage, performing spa treatments specialising in facials, skin & body treatments, massage, manicures and pedicures, essential Cert 3 in Beauty Services or Massage, or higher, essential QLD Working with Children Check Blue Card, essential Exceptional communication and customer service skills Ability to build and maintain a loyal clientele, actively selling products & services Work well in a team environment, use initiative and can problem solve Ability to multi-task, prioritise and work efficiently Excellent personal presentation We are Offering Competitive hourly rate penalties weekends & public holidays Discounts on RACV products & resorts Uniform Complimentary parking onsite Employee of the month awards & recognition The RACV difference Be part of a team who cares. Back your ambition and find a new career with RACV. Application process You can learn more about the RACV at www.careers.racv.com.au Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check. Submit your CV via the link below. How to apply: Click Apply Now and log in to your Candidate Profile If required, click Forgot your password to receive a link to reset If you have not previously registered: Click Create an account to apply for our career opportunities; or Click Apply Now and create your Candidate Profile as part of your application