Are you ready to take the next step in your career with a bank that is growing and transforming?
As an experienced Branch Manager or highly experienced personal lender, you have the opportunity to lead our retail banking team through business growth and into the future of retail.
Join Our Team
We are looking for a passionate and dynamic leader to join our Gladstone Branch at this fast-paced and innovative time. As the Branch Manager, you will play a vital role in our transformation, building on your expertise in customer service and lending while leading a high-performing team in a positive, ever-evolving agile environment.
Key Responsibilities
* Lead and coach the retail team to deliver superior customer and service goals
* Drive lending growth and deepen customer relationships
* Help support and implement the digitisation of innovative banking platforms and new ways of working
* Manage the day-to-day operations of the branch with a focus on compliance and operational excellence
* Build strong connections with the local community, growing the BOQ Group brand
About You:
As the Branch Manager, you will have proven experience in personal lending and financial services. You will have leadership and coaching skills with a passion for motivating and developing teams to achieve positive growth and high performance. You will be agile, inquisitive, and frequently ask the right questions.
About Us:
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
Our Values
* We create trust with customers, explore staff potential, and believe that tiny gestures and big ideas can change the world for communities
* We foster a workspace that values and leverages difference and creates new possibilities
* We celebrate, value, and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies, and abilities