Job Description:
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We are seeking a Quality and Service Improvement Coordinator to provide high-level support to the Community Aged Care portfolio.
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This dynamic role involves assisting in the development, enhancement, and monitoring of services to ensure compliance with relevant legislation and standards.
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Reporting to the Senior Manager Clinical Services Community Aged Care, the Coordinator will foster collaborative relationships with AnglicareSA staff and external stakeholders while conducting research, benchmarking, and analysis on industry trends, best practices, demographics, and social impacts.
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This key position will drive best practice service delivery and act as a role model, aligning with AnglicareSA's values and systems.
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Key Responsibilities:
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* Coordinate and support the quality review process within Community Aged Care, identifying improvement areas and providing recommendations to the Head of Community Aged Care and leadership team.
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* Oversee and support an internal audit system to ensure adherence to best practices, legislation, standards, and organizational policies.
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* Assist in implementing quality and risk systems to meet accreditation standards within areas of responsibility.
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* Support portfolio quality and risk management, including risk control plans and actions.
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* Identify, assess, and report on risks impacting Community Aged Care.
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Requirements:
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Qualifications - AHPRA Registered Nurse (Required)
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Extensive knowledge, skills, and experience in quality and risk management within an aged care and/or healthcare setting.
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In-depth understanding of strategies, policies, and priorities related to community aged care and community engagement.
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Proven ability to engage diverse audiences for consultation and service development to meet business needs.
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Strong project management skills and expertise in evidence-based service development and continuous improvement.
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Exceptional analytical abilities with a demonstrated capacity to create, analyze, and produce reports.
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Ability to manage multiple initiatives in a dynamic, ever-changing environment.
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Proficiency in Windows-based software applications (Outlook, Word, Excel, PowerPoint) and internet technologies.
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Current Drivers Licence and willing to work at other sites as required.
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