Sample Reception | Logistics Officer for Laboratory based in Townsville | Apply today!
17th October, 2024
Imagine your future with us
At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.
Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.
As a Sample Receipt and Logistics Officer, you will play a crucial role in ensuring the smooth operation of our sample handling and logistics processes. Your day-to-day responsibilities will include promptly filling and dispatching bottle orders, maintaining well-organized stock areas, and accurately receiving and registering client samples. Essential skills include a keen attention to detail, excellent computer proficiency, and strong organisational abilities. A positive, customer-focused attitude and a solid understanding of laboratory safety and chemical hazards are crucial for success in this role.
The day to day
Bottle orders filled and dispatched in a timely manner.
Maintain stocks and keep areas well organised.
Receive deliveries and register client samples.
Ensuring phone calls and emails are answered promptly and professionally.
Arrange couriers and prepare freight for dispatch.
Ensuring sample deliveries and COC's are reviewed/triaged, labelled and distributed within designated timeframes and according to client needs and approved sample receipt procedures.
Provide administrative support as required.
Ensure accurate and timely registration (receipt to committal and billing) of client sample details and test requirements.
Organising and coordinating the delivery of bottle orders to clients.
Communicate with clients, Client Services and laboratory staff when anomalies occur.
Liaising with other ALS environmental staff at different locations.
Accurately enter information from the clients CoC documentation into the ALS LIMS (Laboratory Information Management System).
Maintaining a professional image of ALS clients.
The Essentials
A positive, responsive customer focus and quality service attitude with a professional attitude.
Superior attention to detail and a commitment to complete high quality work.
Excellent computer skills including MS Office suite; experience with a LIMS system would be beneficial.
Ability to process multiple concurrent requests efficiently and accurately.
An understanding of laboratory safety and chemical hazards.
Excellent communication, organisational and time management skills.
Ability to absorb and retain high levels of information.
Working at ALS
Our people drive our success at ALS. We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Our benefits include:
Health fund discounts with Bupa
Opportunity to salary sacrifice car costs with Autopia
Corporate superannuation benefits with Australian Retirement Trust
Online learning system with extensive modules of choice
Friendly working environment with accessible management
Influenza Vaccinations
Opportunities to progress and develop your career within ALS, including global opportunities for suitable candidates
Everyone matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
About ALS
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Eligibility
To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
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