IPA by Synergie is partnering with a market leader in engineering plastic solutions to recruit a Customer Service Sales Representative. With over 50 years of experience, this company is the largest distributor of semi-finished engineering thermoplastics and conveyor components across Australasia, supplying industries such as mining, agriculture, food processing, defence, and chemical processing. This role offers an opportunity to work in a dynamic environment, supporting customers with industry-leading products and solutions.
Key Responsibilities:
* Handle inbound and outbound customer inquiries via phone and email.
* Provide quotes, process sales orders, and manage trade counter sales.
* Coordinate order fulfillment and dispatch with internal teams.
* Manage back-orders, raise credits, and oversee account approvals.
* Assist with technical product inquiries related to engineering plastics.
* Create purchase orders and coordinate logistics.
Key Skills & Requirements:
* Customer service experience in Manufacturing or Engineering is highly preferred.
* Experience with Business Central is a plus.
* Proven sales experience and ability to meet KPIs.
* Strong problem-solving and technical aptitude.
* Excellent customer relationship-building skills.
* Ability to thrive in a fast-paced, dynamic environment.
How to apply:
Click APPLY or contact Nicola Gale at nicola.gale@ipa.com.au for a confidential discussion.