Hays Adelaide, South Australia, AustraliaAS03 ICT Support OfficerJoin the Audit Office of South Australia as an ASO3 ICT Support Officer in an ongoing role.Your new companyThe Audit Office of South Australia is a trusted and independent body that ensures government accountability, whilst influencing stronger performance outcomes for the public sector in South Australia.
The Office has around 130 employees split across three branches: Financial Audit, Performance Audit and the Business Services Branch.Information and Communication Technology (ICT) is a small team within the Data and Technology Directorate (Business Services Branch), that provides comprehensive independent ICT services and support to enable the Office to deliver its statutory audit mandate and responsibilities.Your new roleAs the ICT Support Officer, you will be responsible for providing a range of ICT service and support tasks that contribute to the efficiency and effectiveness of ICT operations.
This includes PC, hardware and software support for the Office and being the first point of call.
You will work with Active Directory, M365 suite, SharePoint and all forms of hardware.
Whilst providing support across the organisation, you will also provide training and inductions where required.What you'll need to succeedExperience in supporting Windows operating systems in a networked environment.Ability to troubleshoot hardware and software related issues.Strong problem solving and customer service skills.Ability to learn new technologies quickly and resolve technical issues through investigation, analysis, research, and consultation.Excellent written and verbal communication skills.Ability to apply for and maintain an Australian government baseline level security clearance.Australian Citizenship is EssentialBenefitsCulture - be a part of a small team, be heard and recognisedFlexible working arrangements - including flexi-time and working from homeWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now 0872214151.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.Seniority levelEntry levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesGovernment Administration
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