Practice Manager (Optometry), Ararat, VIC, up to $71K + Bonuses
My clients are passionate about eye health and helping others see the world more clearly. They are currently seeking a friendly and outgoing individual to join our team as a full-time Retail Practice Manager in Ararat. If you’re a qualified Optical Dispenser with exceptional customer service skills and are ready to step into a leadership role, we want to hear from you!
Benefits:
* Well above award salary package, up to $65K plus Super
* Ongoing training and development
* Willing to sponsor qualified applicants to obtain a skilled visa
* KPI bonuses - up to $800 per month
* Relocation Expenses - negotiable if required
* No late nights
* No weekends
Job Responsibilities:
* Perform all lifestyle dispensing duties to the highest standard.
* Analyse and resolve quality & customer service problems.
* Perform administrative duties to the highest standard.
* Conduct regular audits to ensure compliance by your team of systems, policies, procedures and productivity standards, and report any identified issues to your manager.
* Coach, counsel and performance manage employees.
* Leading the team with a positive, can-do attitude, giving direction and advice, delegating and supervising workflow and assigned tasks. Lead by example through consistently demonstrating the company values, to ensure exceptional patient care and satisfaction.
Qualifications:
* Certificate IV in Optical Dispensing ideal, or an experienced Optical Assistant.
* A commitment to providing exceptional customer service and maintaining a positive and friendly demeanour.
* Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
* Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
* Enjoys the challenge of working in a fast-paced environment and is able to remain calm under pressure.
* Demonstrates a growth mindset and a willingness to learn and develop new skills.
* Good computer skills including familiarity with Microsoft Word and Excel.
What’s in it for you?
Join a growing independent optometry group, which values its team members as much as its clients and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. You will help to optimise our client’s lifestyle and lives through the impact of our care, treatment and solutions; and work to establish, grow and strengthen our relationships as we continue a decades-long tradition of optimal care. Salary $65K plus performance bonuses.
If you would like to be part of this team and help it grow to great heights, apply today!
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