Consulting & Generalist HR (Human Resources & Recruitment)
Country to Coast Queensland (CCQ) delivers the primary health network (PHN) program for Central Queensland, Wide Bay and Sunshine Coast on behalf of the Commonwealth Department of Health and Aged Care.
CCQ has an ambitious agenda to design and deliver world recognised primary health outcomes for the people in their region.
Achieving this will require CCQ as a commissioning organisation to not only focus on primary health service provision, but also the environmental, social and cultural determinants of health which support communities to live their best lives.
Our diverse region covers 161,108 km2 from Sunshine Coast to Rockhampton and across to Emerald.
The population in the region is just under 1M people with around 68% living regionally or remotely and more than 28% living in the most disadvantaged quintile.
We collaborate with our community to provide exceptional primary healthcare services to reduce health inequalities for our region.
CCQ has seven key priorities for health improvement: mental health, alcohol and other drugs, Aboriginal and Torres Strait Islander health, population health, health workforce, digital health and aged care.
Primary purpose of the position The HR Officer is responsible for providing the day-to-day HR support to the Executive, management and staff of Country to Coast QLD (CCQ).
This role involves implementing HR policies and procedures, supporting recruitment efforts, managing employee records, and providing assistance with employee relations, training, and development.
The HR Officer will play a vital role in ensuring the effective and efficient operation of the organization's HR functions, while maintaining compliance with relevant legislation, organizational policies, and industry standards.
Key responsibilities Recruitment and Staffing:
Assist in the recruitment process, including posting job ads, screening resumes, conducting interviews, and supporting onboarding.
Work with CCQ directorates to identify staffing needs and ensure recruitment processes are in alignment with organizational goals and diversity initiatives.
Maintain accurate records of recruitment and staffing processes.
Employee Relations and Support:
Provide support and liaison with external advisory line where required.
Promote a positive organizational culture and ensure employee satisfaction by fostering an inclusive work environment.
HR Policy and Compliance:
Support the HR Manager in HR and WHS compliance management activities.
Assist in the development, implementation, and review of HR policies and procedures.
Maintain confidentiality and privacy of sensitive employee information.
Training and Development:
Support HR Manager in skill gap analysis and training program development.
Monitor training compliance and progress.
Performance Management:
Provide support in coordinating online performance reviews, reporting and monitoring progress.
Provide support in liaising with external advisory line if needed.
Help identify and implement performance improvement strategies.
HR Reporting and Data Management:
Maintain and update HR records in the HRIS (HRA Cloud).
Prepare and analyse HR reports, including turnover rates, diversity metrics, and training outcomes.
Assist in compiling data for audits, compliance checks, and reporting to governing bodies.
Health and Safety:
Support HR Manager in management of work cover claims and return to work activities.
Help foster a safety culture across the organisation.
Other:
Support the implementation of operational plan initiatives.
Complete other reasonable duties as required.
Key Selection Criteria Minimum 5 years' experience in a HR generalist role.
Formal qualification in HR related areas.
Equivalent to a Bachelor or similar highly desirable.
Strong understanding of HR best practices, relevant legislation, and compliance requirements.
Highly skilled across all areas of HR Administration including recruitment, learning and development, WHS, compliance and reporting, performance reviews, staff wellbeing, termination procedures.
Experience in HRIS including creation and maintenance of employee records and reporting.
Customer Service driven to support and build relationships with internal stakeholders.
Ability to manage multiple tasks and prioritize workload effectively.
High attention to detail and accuracy in data management.
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Knowledge of and commitment to Work Health and Safety, Equal Employment Opportunity, Cultural Safety, and Continuous Improvement principles.
What we offer
An attractive remuneration package, including salary sacrifice packaging, up to $15,900 per year tax free.
You can also use up to $2,650 of your pre-tax income to pay for entertainment expenses such as meals and holidays.
5 weeks annual leave.
Flexible work options, including work from home opportunities up to two days per week.
Access to an employee assistance program - a free and confidential counselling service available to you.
To apply
Please attach a current resume & 1 page cover letter demonstrating your match to the key selection criteria contained in the position description.
The successful applicant will be required to complete a satisfactory national police check and credit check.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a human resources officer?
How many years' experience do you have in Human Resources (HR)?
How many years of recruitment experience do you have?
How many years' experience do you have in employee relations?
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