The Powerwall Asset Manager oversees the commercial and operational performance of deployed Powerwall battery energy storage systems across APAC. This role focuses on optimizing system performance, managing key stakeholders, and enhancing customer engagement.What You’ll DoManage relationships with Powerwall Certified Installers (CIs) and resolve escalations.Act as the primary liaison for Sales Account Managers, providing commercial and operational support.Support the Powerwall warranty (RMA) process to ensure maximum product availability and customer satisfaction.Work with Technical Support and Sales teams to maintain safe and efficient asset operations.Negotiate and manage service level agreements (SLAs) while driving cost efficiencies.Address legal, contractual, regulatory, and commercial matters promptly.Develop strategies and initiatives to enhance Powerwall business performance in APAC.What You’ll BringStrong prioritization, communication, and customer service skills.Ability to influence and guide teams effectively.Self-motivated and capable of independent work.Proactive learner with strong research and problem-solving skills.Educational background in Engineering, Business, or equivalent industry experience.Detail-oriented with the ability to manage high workloads efficiently.Compensation and BenefitsIn addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:Employee Stock Purchase Plan (ESPP)Parental leave (no minimum employment period)Primary carers – 18 weeks at full pay or 36 weeks half paySecondary carers – 6 weeks full payEmployee Vehicle Loan ProgramNovated Leasing (AU only)Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to themBike to work – $10 per day if you cycle to workBirthday Leave & Volunteer LeaveSome eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
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