About Us: At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities, commitments, decisions, and objectives for the betterment of the community. The Information Technology and Services team comprises 34 staff, within the People and Services Branch. The team provides information and technology services to the Premier, the Cabinet, the government's Ministers, the Office of the Leader of the Opposition, and their respective office staff. Your opportunity: The Senior Service Desk Officer, Ministerial Services IT has direct responsibility for the provision of the Service Desk team's operations and activities and deliver high quality IT services, IT support and customer service to the Premier, government ministers, the Office of the Leader of the Opposition and their respective office staff. About you: You will have extensive experience and a proven track record of successful supervision and coordination of an in-house IT Service Desk team in a f