Job Description
We are thrilled to present a rare and exciting opportunity for a dynamic leader to join Oaks Hervey Bay Resort and Spa as our Hotel Manager.
In this position, you will draw on your experience, initiative, drive and strategic approach to deliver a great product for our guests. You will have previous Hotel Management experience or Assistant Hotel Manager experience, alongside a passion for leading from the front and empowering your team to succeed.
We are looking for a positive leader with high standards and the ability to develop an experienced team to run the business at its optimum efficiency.
Key Responsibilities Include:
1. Managing the day-to-day profitability, presentation and operation of the hotel, including front office, maintenance and housekeeping
2. Developing and implementing strategic revenue plans for the business
3. Identifying key areas for improvement across the business, developing strategic procedures for improvement
4. Managing, leading and motivating staff to ensure a high preforming team culture is maintained
5. Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times
Qualifications
To be successful will require the following skills and experience:
6. Demonstrated operational and financial management experience within a Hotel environment
7. Strategic business acumen and commercial business knowledge
8. A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
9. People management in recruiting, driving and supporting teams to ensure a high performing team-culture including an extensive portfolio in successful coaching, mentoring and development
10. The ability to develop and maintain solid working relationships with guests, owners and staff
11. Effective verbal, written and interpersonal communication
12. A strong commitment to continuous improvement and learning