Restaurant Manager for Ramen & Izakaya Bar West End$80,000 – $90,000 per year + Super + Profit ShareWe're looking for someone who is hungry to get results, humble enough to put their team first, and smart when it comes to creating a team of people who get results.We want to know how you've managed the following in your previous roles:Exceptional standards for delivering warm, professional hospitalityDedicated your time to ensuring your team is supported with solid systems, training & cultureEnsured your venue is spotless, well-organised and smoothly operatedImproving profitability through sales improvements and cost mitigationWe're looking for an experienced Hospitality professional who wants to lead with integrity, genuinely loves and can get things done.Hai Hai Ramen has been serving our lighter style ramen in Paddington for over 8 years and we're about to expand our brand with a new store in West End. We're seeking a Restaurant Manager to oversee our establishment's daily operations and ensure all of the above is taken care of and keeps guests coming back.This role is a performance-based role. You must be a talented and motivated individual with a track record of achieving tangible results in your previous roles.WHAT WE'RE INTOService Excellence - growing our reputation for delivering exceptional customer service is at the forefront of our strategic planExquisite products - ensuring the integrity of our products matches our high standards and where possible, exceeds customer expectationsBig Energy - developing a culture that is fun both for our customers and our team members is a key responsibility for our ManagersHustle - making things happen and getting results is crucial; you must be a "doer" and can stick to the prioritiesTeam Culture - supporting your team with training, coaching, feedback, reward & recognition should be a driving focus of yoursConstant improvement - self-development & prioritising your growth as a leader must be something you already focus onIntegrity - getting things done, following the process, setting the right example and focusing on what really mattersRESPONSIBILITIES/DUTIESLead Service (this is a hands-on role!)This is not an office job; you'll be doing service/coaching etc. in the venue 85% of the timeLead by example in delivering exceptional service experiencesLead/delegate & encourage the teamManage issuesManage TargetsWage CostsCOGSSales Revenue IncreasesP&L ReportingLead a high-performance teamHire, train, and manage staffFoster positive cultureCoaching and performance improvementFire poor performers and poor-culture fitStay up-to-date with industry trends and changesOrganisation / AdminLead meetings regularly and professionallyRoster/SchedulingOversee stock/inventory managementMaintain WH&S standardsDeliver Strategic ProjectsExecute strategic plans at operational levelsCollaborate & contribute on future projectsStay up-to-date with industry trends and changesHOW TO APPLYWrite a cover letter (with minimal ChatGPT help, yes we can tell) and explain:Your experience and specific results relevant to this roleExamples relevant to this role (as described above)Your perspective on Hospitality and everything else mentioned hereWhat your plans are in the industryBENEFITSWe are working towards being one of the most rewarding employers in the industry.Discounts across our family of restaurantsTraining & Skill Development OpportunitiesStrong Positive Team CultureFrequent Staff Social EventsCulture based on Team Contribution, Customer Service & WinningOpportunities to develop skills across several brandsIf you are an experienced Hospitality Manager who is passionate about delivering exceptional customer experiences and achieving great results, we encourage you to apply.We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.'Apply Now' via SEEK with your resume and cover letter attached.Your application will include the following questions:Do you have experience with inventory management?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?How many years' experience do you have as a venue manager?How many years of people management experience do you have?Have you completed a qualification in hospitality?How many years' experience do you have as a restaurant manager?#J-18808-Ljbffr