Requisition ID 1018623 - Posted - Woolworths Supermarkets - TAS - Casual - Retail Operations Customer Service Agent (Online Delivery Driver) - DevonportWoolworths Online are seeking motivated, enthusiastic and energetic people for the Homeshop Driver position within our Online Shopping Department at Devonport. The OpportunityOur Online Delivery Service offers two delivery windows between Monday to Sunday to support the shopping requirements of our local customers.
The successful applicant will be required to be available to work shifts between 5:00am to 2:00pm or 1:00pm to 10:00pm.
Additional hours may be available within the store working with our teams in the Online/Replenishment Departments. The primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet agreed delivery schedules.
To ensure a high standard of customer service by ensuring there is zero damage to customers' property.
Utilisation of 'sign on glass' technology for all deliveries.
To manage SH&E responsibilities in line with the SH&E policy.
The customer service agent is to carry out pre-shift inspections of vehicles and ensure vehicles are kept clean internally and externally. What you'll bringExceptional customer serviceAbility to manage difficult customer situationsWell developed verbal and written communication skillsGood interpersonal skills, be friendly and courteousAbility to work independentlyWell presentedAbility to work in a fast-paced environment and juggle multiple prioritiesCurrent Full Driver's LicenceWhat you'll experienceIn this role, you are the face of Woolworths within the community, delivering groceries to customers that have placed an order online.
The role is highly physical, including safely driving a light commercial vehicle whilst making deliveries, obeying all road rules, parking in safe locations, carrying out a pre-shift vehicle safety check while consistently delivering groceries in crates (up to 15-20kg) which requires repetitive bending, lifting, and carrying, as well as walking (often up and down flights of stairs) to the delivery point. Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realizing our purpose of better together for a better tomorrow.
We recognize the value our team's diversity brings to our business, customers, and communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
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