JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this opportunity involves: The Corporate Concierge - Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our amazing offices at 101 Collins St.Being the face of the organization, they offer genuine hospitality at concierge and create lasting impressions while supporting smooth operations through administrative tasks and premium service delivery. An Overview of the role: Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support. Handle communication, including internal/external calls and correspondence. Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management. Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts. Foster a sense of community and drive employee engagement through various programs and activities. Serve as the main point of contact and brand representative for all personnel. Ensure compliance with company policies, safety protocols, and visitor management systems. Optimize meeting room usage, including setup, turnover, and educating clients on efficient booking practices. Collaborate with the wider team to ensure seamless service delivery across all areas. Sounds like you?This is what we are looking for: The ideal candidate for the Corporate Concierge - Community Ambassador role brings 3+ years of experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute.We're looking for a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment. Proficiency in Microsoft Suite Customer service expertise Problem-solving skills and common sense Strong verbal and written English communication Enthusiasm for career growth and learning Resilience and adaptability Familiarity with facilities management Can-do attitude with smart solutions What you can expect from us: You'll join an entrepreneurial, inclusive culture.One where the best inspire the best.Where like-minded people work naturally together to achieve great things.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.We're interested in getting to know you and what you bring to the table! Location: On-site – Melbourne, VIC#J-18808-Ljbffr