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About Us
Bundaberg Motor Group (BMG) is the largest multi-franchised dealership in the Wide Bay region, representing 10 leading new car brands. As a family-owned and operated business, we are committed to excellence in customer service, community engagement, and setting the benchmark for dealerships in the region.
Due to continued growth, we are seeking a motivated Service Advisor to join our dynamic team. If you have a passion for the automotive industry and thrive in a fast-paced environment, this is your opportunity to turn your enthusiasm into a rewarding career.
Why Join Us?
* Competitive rewards and benefits program.
* A supportive and dynamic team environment.
* Ongoing training and career advancement opportunities.
* Excellent working conditions and long-term job security.
* Be part of a respected and growing automotive group.
What You'll Be Doing
* Greet and welcome customers in a friendly and professional manner.
* Listen to customer concerns and queries, and provide solutions in a timely manner.
* Schedule and coordinate vehicle servicing and repairs.
* Manage customer expectations and communicate updates throughout the process.
* Liaise with the workshop team to ensure smooth workflow and timely completion of tasks.
* Process customer payments and maintain accurate financial records.
* Proactively identify and suggest additional products or services to meet customer needs.
* Contribute to the continuous improvement of customer service processes and procedures.
What We're Looking For
* Minimum 3-5 years' experience in a customer service or automotive-related role.
* Strong communication and interpersonal skills, with the ability to build rapport with customers.
* Excellent problem-solving and decision-making abilities.
* Proficient in using automotive-specific software and computer systems.
* Passion for the automotive industry and delivering exceptional customer experiences.
* Flexible and adaptable to handle a variety of tasks and challenges.
* Commitment to continuous learning and professional development.
Apply Now!
If you’re ready to build a career with Bundaberg Motor Group, we’d love to hear from you!
Apply today – only shortlisted candidates will be contacted.
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