Viva Energy Retail is seeking an experienced Senior Manager to lead our payments function. In this pivotal role, you'll be at the forefront of our payment strategy, driving innovation and growth across iconic brands like Shell, Liberty, Hungry Jacks, Smoke Mart & Gift Box, and Guzman Y Gomez. This role offers significant autonomy and the opportunity to shape the future of payments for one of Australia's largest, fastest-growing retailers.
Key Responsibilities
Lead the Payments Strategy : Create and implement a strategic roadmap for payment systems that embraces new technologies, optimizes merchant fees, and accelerates growth in our Open Loop Fuel Card portfolio.
Scheme Relationship Management : Manage partnerships with payment schemes (Visa, MasterCard, eftpos, Amex), including rate negotiations, co-investment opportunities, and routing optimization to minimize transaction costs.
Open Loop Fuel Card Program : Drive the performance of our Open Loop Fuel Card providers, managing key contracts and P&L. Collaborate with marketing to enhance revenue and develop non-fuel income streams.
Gift Card Program : Oversee the gift card portfolio, ensuring profitable growth through new product launches, effective marketing campaigns, and efficient cost management.
Payments Technology Integration : Represent the payments team in technology discussions, supporting Dealer Networks, Outdoor Payment Terminals, and EV payment solutions. Keep abreast of industry trends to align with evolving payment technologies.
Merchant Services Management : Oversee contracts with Merchant Services Providers to optimise cost efficiency and service delivery.
Key Targets
Grow the Gross Margin and Volume of the Open Loop Fuel Card portfolio.
Set and execute a robust payments strategy, including the integration of new payment technologies.
Optimise merchant service fees through strategic negotiations and routing efficiencies.
Drive gift card sales while maintaining cost-effectiveness.
Partner with marketing to generate additional income streams.
Qualifications & Experience
The ideal candidate will bring:
Degree in Accounting or related Financial background
5+ years of payments experience
with expertise in negotiation, strategy, contract management, and procurement.
Finance or data analytics background
Strong commercial acumen, adaptability to new concepts, and a track record of achieving financial and operational goals.
Skills & Abilities
Exceptional
negotiation skills
and commercial insight
Strong
analytical abilities
for data-driven decision-making
Strategic thinking with a proven ability to deliver results
Effective
communication and networking skills
for internal and external partnerships
Ability to
manage a high workload
and prioritise effectively
Why Join Us?
This is an exciting opportunity to make a real impact in a dynamic, forward-thinking organisation. Lead the transformation of our payments strategy, contributing directly to the growth and innovation of Viva Energy Retail's diverse network. Moderate travel will be required to maintain strong partnerships and support project execution.
Apply today and take a leading role in shaping the future of payments at one of Australia's top retailers!
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