Retail Manager Why join the business: With over 150 stores across Australia and in 22 countries, our client is a leader in the personal lending industry.Close-knit Team and Great Culture.Central Toowoomba Location.A Dynamic, Fast-paced Environment.Great Salary Base + Incentives!Flexible Rostering & Work Life Balance.Autonomy In Your Role & Team.About the role: Reporting through to the Store Manager, you will lead a team in the Retail department.This department is responsible for the day-to-day store operations, stock control and store presentation.Your objective will be to lead your team to achieve the best results for both the store and your customer.Your responsibilities will include: Leading, motivating and inspiring your team to succeed and reach their allocated targets and goals; Driving a positive culture, reviewing performance and developing your team; Supervising and ensuring completion of daily outcomes/duties which would include preparation of stock for the retail side of the business; Building and maintaining customer rapport, ensuring a positive experience for your clientele and where needed, resolving any disputes or concerns from your customers; and Ensuring profitability and viability of the organisation along with a memorable customer experience.Our client is open 7 days a week and this position will require some rostered weekend work.About you: To be successful in the role, you will have experience leading a team, preferably in a retail or sales environment.You will have excellent communication skills and the ability to engage with customers at every level.You will possess: Problem solving and people skills; and A passionate and outgoing approach to leading a team.How to Apply?If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR.For any enquiries, please call Jamie Smith on 07 4659 7400 quoting reference number 3796900.