About the Client: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for a Support Coordinator / Planner to join their busy team until end of December 2025. About the Role: As a Disability Support Coordinator, you will provide operational and administrative support that is informed and directed by sound knowledge in service delivery areas and may undertake some research and analysis activities. In addition, your key duties are as follows: Gather information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making. Use a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports. Liaise with key stakeholders including Partners in the Community to deliver services to participants. Resolve issues and complaints in relation to participant plans. Complete administrative and data entry tasks relating to participants. Contribute to the achievement of key performance indicators, including planning targets. About You: To be successful in this role, you must have: Proven experience as a Support Coordinator, Planner, Case Manager or similar role Strong background in the disability industry is a must High proficiency in using Microsoft Office Suite products Excellent communication and interpersonal skills. Ability to manage various internal and external stakeholders Ability to handle tasks with competing deadlines and priorities. Strong problem-solving skills and high attention to detail Benefits March 2025 start pending clearance Casual temporary assignment until end of December 2025 Full-time hours, Monday to Friday Flexible working arrangement $43.82 per hour super Multiple locations available: Brisbane QLD Campbelltown NSW Deakin ACT Elizabeth SA Adelaide SA Geelong VIC Penrith NSW Wollongong NSW Richmond VIC Parramatta NSW Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion Please note that application closes on the 27th January 2025, 5pm AEST