DHEERA Pty Ltd TA Macka's Griffith Newsagency is looking for a dedicated and experienced Retail Manager to join the team in Griffith, ACT. This is an excellent opportunity for a motivated individual to showcase their skills and grow in a supportive, rewarding environment. Key Responsibilities : Oversee the daily operations of the store, ensuring smooth and efficient processes, including inventory control, merchandising planning, and compliance with store policies. Maintain high standards of customer service, resolve complaints effectively, and ensure a welcoming shopping experience. Recruit, train, and manage staff, fostering a positive and collaborative work environment while monitoring team performance. Prepare and manage budgets, monitor sales performance, analyse financial reports, and implement strategies to achieve profitability targets and accurate sales forecast. Analyse sales data and industry reports to make informed decisions regarding product selection, negotiating pricing and terms with supplier to achieve optimal cost margins. Monitor inventory levels, coordinate stock ordering, and liaise with suppliers to ensure timely delivery of quality products. Identify potential risks in the supply chain and develop contingency plans. Ensure the store adheres workplace health and safety standards, and relevant legislation. Conduct thorough market research to plan and execute promotional campaigns, seasonal sales, and special events to boost customer engagement and sales. To be successful in this role, you will have : A relevant qualification. A minimum of 3 years of experience in a similar role. Excellent communication and leadership skills. Strong critical thinking and attention to detail. Job Type : Full-time, Permanent